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Patients can ask for an interpreter in simple ways, even without English. They can point to their language on a chart, use a translation app, show a written note, or gesture to staff. Clinics can also help by offering clear signage and access to telephone or video interpreters.
This resource was developed in partnership with NAATI and AUSIT to support safe, effective communication in healthcare.
To find out more about the ethical responsibilities of language professionals, you can visit the AUSIT website to learn more.
With our network of professional interpreters, in 190+ languages (including Indigenous languages) we enable you to connect with your customers in any language, anywhere, anytime.
LanguageLoop acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea, and community. We pay our respect to their Elders, past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
We work on the lands of the Kulin Nation in Naarm.
