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Telephone Interpreting

With a network of over 3,600 professional Interpreters, in 190+ languages we enable you to connect with your customers in any language, anywhere, anytime.

Give your customers the experience they deserve in their own language

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Interpreting calls per week

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Our Solutions

Our network of over 3600 professional interpreters, speaking over 190 languages (including Indigenous languages) gives you the opportunity to connect to your customers in any language, anywhere, anytime. In just 60 seconds our telephone interpreting service can seamlessly connect your customers to a professional interpreter, 24 hours a day, 7 days a week.

Inbound Telephone Interpreting

A dedicated interpreting phone number for your staff to access an interpreter when they need.

1

Your organisation calls LanguageLoop

2

Select a language or talk with a customer service officer.

Interpreter

3

You are connected to a qualified interpreter.

4

The call is connected to the person with limited English proficiency.

A conference call begins.

Multilingual Information Lines

Give customers a direct line to their preferred language so they can access information about your business whenever they need it.

Our InfoLoop service allows you to create a dedicated pre-recorded information line with menus and options tailored to your needs in over 190 languages. We’re a one stop shop, supporting you with the script, translations and studio quality recordings.

Outbound Telephone Interpreting

Our outbound service is a dedicated phone number that we set up for your staff to access interpreting services. It’s easy to access and doesn’t require any system integration. This service is available 24 hours a day, 7 days a week, 365 days per year.

1

A person with limited English proficiency calls your organisation.

2

Select a language or talk with a customer service officer.

Interpreter

3

You are connected to a qualified interpreter.

4

The system then connects to the client’s customer service agent

A conference call begins.

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Let's Talk

With our network of over 3,600 professional interpreters, in 190+ languages (including Indigenous languages) we enable you to connect with your customers in any language, anywhere, anytime.

Our Services

As Australia’s leading full service language provider, we give people with limited English proficiency a voice so they can fully participate in society.

Our latest insights

LanguageLoop acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea, and community.  We pay our respect to their Elders, past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

We work on the lands of the Kulin Nation in Naarm.