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As a Government Business Enterprise, and an essential service, our focus is on making sure we have the right language professional, in the right place and the right time to enable everyone in our community to thrive.
We have a long and proud history, beginning in Victoria and evolving into a nationwide service.
Throughout our rich history at LanguageLoop, which spans nearly five decades, our journey has evolved with a commitment to facilitating communication. Initially established in 1975 as the Interpreting Services Bureau within Victoria’s Department of the Premier, we embarked on a transformative path. In November 1982, we became an integral part of the Ethnic Affairs Commission, further deepening our engagement in fostering inclusive communication.
In 1999, a significant transformation led us to become VITS, the Victorian Interpreting and Translating Service, operating as a Victorian Government Business Enterprise. Yet, this marked not the conclusion but rather a milestone in our narrative. In 2017, in response to the growing demand for our services nationwide, we proudly adopted a new name, VITS LanguageLoop.
Our commitment to growth and adaptability remains unwavering, and today, we stand at the forefront of language services, contributing to our vision of an Australian society where diversity is embraced, and language is never a barrier to full and equal participation. Reflecting on our journey, we take pride in our history, shaped by dedication and a steadfast mission to Turn Words into Possibilities.
An Australian society where intersecting forms of diversity are valued, and language is no barrier to full and equal participation for all.
To facilitate communication to support equitable participation and access to all aspects of a diverse Australian society for speakers with limited English proficiency.
We are open about our decisions, actions, and processes and take care with the information we receive. We have robust systems and procedures in place.
We strive to deliver the highest quality service, marked by a commitment to integrity, professionalism, and reflective practice to support continuous improvement. We strive to model best practice behaviours for language service providers.
We take ownership, deliver on commitments and promises, and are answerable for our actions.
We confidently lead the Language Services sector. We find flexible solutions to our clients’ and communities’ needs in the ways we imagine, create, and deliver our services, including state-of-the-art technology.
We value diversity and different cultures recognising that people are at the heart of what we do. We welcome, support, and care for our people, clients, and the wider community.
We recognise the significance of teamwork and work together to achieve the best outcomes. We work with our people, clients, governments and the wider language services industry to realise our vision.
With our network of over 3,600 professional interpreters, in 190+ languages (including Indigenous languages) we enable you to connect with your customers in any language, anywhere, anytime.
LanguageLoop acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea, and community. We pay our respect to their Elders, past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
We work on the lands of the Kulin Nation in Naarm.