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Client Resources

LoopedIn Essentials

Do you need an interpreter?

Use the list below to identify which language is required

Do you need an interpreter? →

Video Interpreting

Pre-booked Video Conferencing Process

Please follow the instructional video on how to pre-book Video Conferencing (VC) interpreting appointments.

Pre-booked Video Conferencing Process →

LoopedIn Essentials

Cancellation Policy

Our goal is to provide quality interpreting services to all our clients and patients in a timely manner. No-shows, late arrivals and cancellations inconvenience our interpreters, and other culturally and linguistically diverse clients as well. Please be aware of our policy regarding cancellations.

Our Cancellation Policy →

In-person Interpreting

How to work with interpreters

Please follow the instructions below on how to work with Telephone, On-site and Auslan and Deaf Interpreters.

Telephone Interpreters →

In-person Interpreters →

Auslan and Deaf Interpreters →

Telephone Interpreting

Connecting to a Telephone Interpreter

To connect to a telephone interpreter, please follow the instructions below.

How to connect to a Telephone Interpreter →

In-person Interpreting

Services Directory

Our Services Directory includes all our department contact details.

View our Services Directory →

FAQs

Frequently Asked Questions on Electronic Sign-off for Clients

The most frequently asked questions on electronic job sign off & a “how to” guide.

E-sign off FAQs →

Job Sign-Off Video →

LoopedIn Essentials

How to make a new job request for Clients?

This walk-through shows step by step how to make a new job request in LoopedIn.

How to make a new job request →

LoopedIn Essentials

How to look up current or past jobs for Clients?

This walk-through shows step by step how to look up current or past jobs in LoopedIn.

Job Management →

LoopedIn Essentials

How to cancel a job for Clients?

This walk-through shows step by step how to cancel a job in LoopedIn.

How to cancel a booking →

LoopedIn Essentials

How to view your campus account details?

This walk-through shows step by step how to view your campus account details.

How to manage your account details →

LoopedIn Essentials

How to duplicate a job request for Clients?

This walk-through shows step by step how to duplicate a job in LoopedIn.

Duplicating a job request →

LoopedIn Essentials

How to edit a job for Clients?

This walk-through shows step by step how to edit a job.

Editing a booking →

LanguageLoop acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea, and community.  We pay our respect to their Elders, past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

We work on the lands of the Kulin Nation in Naarm.

Download Acknowledgement of Country Translations