Community & Health

We help many community, non-for-profit and healthcare agencies provide care in over 190 languages.

Give People Access to the Care They Need in Their Own Language

With 26% of the population speaking a language other than English, we ensure all Australians have equal access to essential services in any language, anytime, anywhere.

Working with numerous clients across the community and health care sectors, our full suite of high-quality telephone, on-site, video interpreting and translation services provide tailor-made solutions that allow you to connect with your clients and patients in over 190 languages.

When Healthcare providers and their patients communicate, health outcomes improve. We have nearly 50 years of experience working with healthcare providers to support the provision of personal and culturally sensitive care.

We’ve been helping healthcare providers overcome language barriers to ensure your patients understand their diagnosis or treatment so that they are an active participant in their own care, and can give informed consent.

The Benefits

Improve Patient Outcomes– Build trust with patients and families.
Increase Accessibility -Ensure equity in healthcare by making it easier for all Australians to find, understand, and use your services.
Minimise Risk – We provide NAATI-credentialed language professionals who adhere to the AUSIT Code of Ethics and governed by our regulatory requirements.

We are intent on bringing you the right balance of language skills, technology, and processes for a solution that is perfectly shaped to allow you to connect with your patients anywhere, in any language.

with 22.3% of Australians speaking a language other than English at home, it’s crucial they know how to access your services.

The Benefits

Improve Patient Outcomes– Build trust with patients and families.
Increase Accessibility -Ensure equity in healthcare by making it easier for all Australians to find, understand, and use your services.
Minimise Risk – We provide NAATI-credentialed language professionals who adhere to the AUSIT Code of Ethics and are governed by our regulatory requirements.

We are a trusted partner providing extensive language services to various Government departments across Australia, ensuring newly arrived Australians have equal access to all essential services.

We partner with many community and settlement agencies provide services in over 190 languages.

The Benefits

Improve Patient Outcomes– Build trust with patients and families.
Increase Accessibility -Ensure equity in healthcare by making it easier for all Australians to find, understand, and use your services.
Minimise Risk – We provide NAATI-credentialed language professionals who adhere to the AUSIT Code of Ethics and are governed by our regulatory requirements.

Our Solutions

On-Site Interpreting

Our interpreters come to you so that you can communicate with your clients in their preferred language.

Telephone Interpreting

Communicate with your clients in real time in their preferred language.

Video Interpreting

Our pre-booked Video Conference service enables your organisation to access an interpreter using your nominated video conference platform.

Translations

LanguageLoop gives you access to a large network of professional translators and a tailored translation service that meets your business needs.

Training

LanguageLoop provides customised training to enhance your team’s ability to collaborate seamlessly with language experts, ensuring stronger connections with your clients.

Our latest insights

Community and Health, Interpreting, On-Site Interpreting, Telephone Interpreting, Translation, Video Interpreting

Do Interpreters Have Any Ethics Training?

Community and Health, Interpreting, On-Site Interpreting, Telephone Interpreting, Video Interpreting

Celebrating Cultural Diversity Week: Our Shared Stories- Celebrating Together

Business, Community and Health, Government, Interpreting, On-Site Interpreting, Telephone Interpreting, Video Interpreting

Simultaneous Vs. Consecutive Interpreting: Understanding The Key Differences

Business, Community and Health, Government, Interpreting, On-Site Interpreting, Telephone Interpreting, Video Interpreting

What are modes of Interpreting?

Business, Community and Health, Government, Translation

What You Need to Know About Professional Translations

Community and Health, Government, Interpreting, On-Site Interpreting, Telephone Interpreting, Training

The Importance of Working with Interpreter Training: Bridging Communication Gaps

Let's Talk

With our network of over 3,600 professional interpreters, in 190+ languages (including Indigenous languages) we enable you to connect with your customers in any language, anywhere, anytime.