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Did you know 90% of multilingual Australians will recommend a business to a friend or family member if they communicate in multiple languages?
With 26% of Australians speaking a language other than English at home, there is a huge opportunity for businesses to connect with their customers in-language to drive both revenue and customer loyalty.
Join our leading corporate clients who have improved their customer experience by providing a seamless and frictionless customer service across all consumer channels.
of multilingual Australians would recommend a business to a friend or family member that offers customer service in multiple languages. We give you the opportunity to expand your customer base.
of multilingual Australians would be more loyal to an Australian business that communicates in their own language. We give you the ability to speak to customers in any language, anywhere, any time.
of multilingual Australians would buy more from an Australian business if they could deal with them in their own language. We give you the ability to grow your bottom line.
We have been working with Energy Australia to improve their customer experience for their multilingual customers.
We created and rolled out their own personalised telephone interpreting line for their non-English speaking customers to access an interpreter in Energy Australia’s top 8 languages.
“LanguageLoop is a long term partner of Energy Australia. The advantage they bring to our partnership is an understanding of the Energy Industry and Regulatory Requirements but equally an understanding of customer experience trends. LanguageLoop understands our business and the Account Management Team is able to quickly respond to our needs. As we continue to transform our business LanguageLoop remains an important partner.”
Steve, Energy Australia
LanguageLoop provides customised training to enhance your team’s ability to collaborate seamlessly with language experts, ensuring stronger connections with your clients.
With our network of over 3,600 professional interpreters, in 190+ languages (including Indigenous languages) we enable you to connect with your customers in any language, anywhere, anytime.
LanguageLoop acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea, and community. We pay our respect to their Elders, past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
We work on the lands of the Kulin Nation in Naarm.
