Did you know that 74% multilingual Australians would buy more services or products from a business if they could deal with them in their own language?

Our Approach

We are intent on bringing you the right balance of language skills, technology, and processes for a solution that is perfectly shaped to allow you to connect with your customers anywhere, in any language.

Our team of 3,200+ NAATI certified language professionals assist Australia’s leading telco companies in providing clear and culturally appropriate communications so they can connect with their multicultural customers across 190+ languages.

The Benefits

Improve experience

Improve experience

Drive engagement, loyalty and revenue by speaking to your customers in their own language.

Reduce average handling time

Reduce average handling time

Save time and money with our experienced and highly qualified translators who can manage your calls quickly and efficiently.

Attract new customers

Attract new customers

We give you the opportunity to expand your customer base by helping you provide assistance to your customers in multiple languages.

Trusted by Australia’s leading telco businesses

LanguageLoop - amaysim-australia-limited Logo
LanguageLoop - Telstra Logo

How we’ve helped Amaysim

Amaysim came to us after partnering with a different language service provider and we were able to improve their interpreting experience by providing them with a customised interpreter hotline. This telephone interpreting line improved their online reporting and within a few months reduced their AHT and saved them money.

Our Services

As Australia’s leading full service language provider for over 40 years, we enable you to speak and engage with your customers in any language, anytime, across any platform.

Trust that builds loyalty

Sharing a language builds trust and with trust comes loyalty. That’s why leading businesses and government bodies choose to partner with us.

Trusted by government

City Of Melbourne Logo - at Language Loop
Victoria State Government (Health and Human Service) at Language Loop
City Of Monash Language Loop
Australian Government Department of Finance at Language Loop
Victoria State Government (Premier and Cabinet) at Language Loop
QLD Government - at Language Loop
Victoria State Government Logo- at Language Loop
MAV logo at LanguageLoop
Bus Safety Victoria at Language Loop
Victoria State Government - at Language Loop
City of Whittlesea Logo at Language Loop
Gold Coast Health Logo at LanguageLoop
Australia Post logo at LanguageLoop
Brimbank Logo at Language Loop
Health Purchasing Victoria Logo at LanguageLoop
Government of WA Department of Finance Language Loop
Tasmanian Government at Language Loop
ECQ Logo at Language Loop
LanguageLoop - Victoria State Government
LanguageLoop - DHA logo
LanguageLoop - State Government Victoria

Trusted by corporate

Amaysim logo at LanguageLoop
Soth East Water Logo at LanguageLoop
Kmart - at Language Loop
GIO logo at LanguageLoop
momentum energy logo at LanguageLoop
Click energy logo at LanguageLoop
BOQ logo at LanguageLoop
Ergon energy logo at LanguageLoop

Working with the community

DPV Health - at Language Loop
Cohealth- at Language Loop
boltion clarke at Language Loop
IPC Health Logo at LanguageLoop
The Alfred Language Loop
CO Logo at Language Loop
Baptcare Logo at Language Loop
Berry Street Logo at Language Loop
Murdoch at Language Loop
LanguageLoop - Education spectrum Feel at home Logo
LanguageLoop - Education Anglicare-NT Logo
LanguageLoop - Education Catholic Care Logo
LanguageLoop - Education Foundation House Logo

It’s time to turn your words into possibilities

Let’s talk Go

90% of customers would recommend a business that offered their customer services in multiple languages.