IT Support Engineer

About Us

At LanguageLoop, we’re connecting more and more people and businesses everyday as languages have become part of doing business in our global community.  Providing services in over 190 languages, with a full suite of telephone, video, onsite interpreting, and translation solutions, LanguageLoop are helping more Australian businesses than ever, as our population continues to expand and diversify.

The Opportunity 

This exciting role will be part of an innovative and progressive team. You will support service delivery to our network who provide service across Australia. You will provide outstanding customer service, support, and resolutions to LanguageLoop’s employees, in relation to the businesses IT issues, queries and problems.  

About you:

The IT Support Engineer is for someone who can navigate the dynamic nature of our business. You will have demonstrated success in working on a service desk (2 or more years), have a strong customer service focus and excellent problem solving skills. You will have experience and/or exposure to Azure and RMM tools (Kaseya or similar) and may bring certification in MSO365    You will bring excellent time management skills, a helpful attitude and want to be part of an Organisation who will be going through significant change in the coming months. 

What we offer

  • Internal and external professional development opportunities
  • A genuine approach to flexibility in the workplace
  • Annual personal learning subsidy
  • A supportive and vibrant workplace

Position Description

How to Apply

If you would further information about this role, please go to our website for a copy of the Position Description. This is a full time fixed term 12 month contract.   

If feel you meet the criteria for this exciting and rewarding position, we look forward to hearing from you!  Please send a cover letter outlining your experience and your resume to with IT Support Engineer in the subject line

Applications will close 18 April 2022 – but don’t delay with your application. We will commence interviewing ASAP.