With COVID-19 restrictions changing from state-to-state so quickly, LanguageLoop became the first port of call for businesses across Australia to access telephone interpreting services immediately.
Simone Gregurke, LanguageLoop’s Relationships & Growth General Manager, said her team can now create customised telephone interpreting lines for various different departments in less than 24 hours.
“In the last six months, we’ve been able to set up hundreds of customised express telephone interpreting lines tailored to each of our client’s businesses—and in some cases personalised per internal departments,” Mrs Gregurke said.
“Our custom express telephone interpreting service means our clients can access interpreters in just 30 seconds in our top languages and without so many prompts or the need to enter a pin. Our improved turnaround time setting this up means our clients are now able to access an interpreter over the phone even faster—enabling their multilingual customers to enjoy a seamless experience in their preferred language.”
Hayley from Berry Street, an independent Community Service Organisation and Australian charity, said setting up an account with LanguageLoop was incredibly quick and easy.
“The account was set up in less than 24 hours from my initial enquiry and the service was efficient and helpful.”
Danah, from GenV, Murdoch Children’s Research Institute, recently expressed her thanks to LanguageLoop’s Accounts team.
“Thank you so much for such thorough yet simple documentation on how to use our telephone interpreting line.”
With many of LanguageLoop’s clients new to language services, we make the process as easy as possible, ensuring your team are confident when working with an interpreter.